Amazon Walkin Drive for Seller Support Associates in Hyderabad| March 2017

Amazon Walkin Drive for Seller Support Associates in Hyderabad


Company Name:   Amazon

Website:   www.amazon.in

About Amazon Company:
Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.

Amazon Job Role & Basic Specifications:
Seller Support Associate
Graduation is a Mandate
Good Written and Communication Skills


Amazon Job Description:
Demonstrates effective, clear and professional written and oral communication.
Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers issues.
Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.
Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures.
Contributes to a positive team environment and proactively aids team members with difficult contacts as needed.
Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions.
Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Sellers issues and questions.

Brief of the Role :
The Seller Support team acts as the primary interface between Amazon and our 3rd party sellers.
We obsess over providing world class support to 3rd party Sellers on the Amazon platform.
We strive to predict the Seller's needs before they recognize they may need our support, create innovative self-help tools, and provide solutions to help our partners better serve their customers.

Qualification:     Any Graduate

Experience:        0 - 5 Years


Job Location:      Hyderabad, Secunderabad

Job Role:      Associate, Senior Associate - (NonTechnical)

Salary:   INR 2,50,000 - 3,75,000 P.A.

Industry:     Internet, Ecommerce

Documents Required  Job Interview:
Updated Resume
Valid Govt ID Proof
Passport Size Photo
Xerox copies of education Certificate.

Amazon Walkin Details:
Walk-in Date: 1st March to 4th March 2017
Walk-in Time: 10.00 AM - 2.00 PM

Venue:
Amazon Developement Center
2nd Floor, Building No 12 C
Raheja Mindspace, Inorbit Mall Road,
Mindspace, Madhapur, Hyderabad, Telangana 500081
Landmark : Head straight from Raheja Mindspace Main Gate, Last Building on your left is our new interview area.

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